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Legal

Legal documents and policies that govern the use of the Coin Pro platform.

  • Risk Disclosure → The key risks associated with buying, selling, transferring and holding crypto assets.
  • Travel Rule Policy → The information Coin Pro collects and verifies for crypto asset transfers under FATF Recommendation 16 and the FIC Act.
  • Refund and Cancellation Policy → When an order may be cancelled and when funds or crypto assets may be returned.
  • PAIA Manual → How to request access to records held by Coin Pro under the Promotion of Access to Information Act.
  • Complaints Policy → How to submit a complaint and how Coin Pro investigates and resolves it.

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Authorised FSP and Crypto Asset Service Provider, FSP #54194 | Regulated by the FSCA (South Africa)

Risk Disclosure: Digital assets (cryptocurrencies) are highly volatile and may result in the partial or total loss of your investment. You should carefully consider your financial circumstances and only invest funds you can afford to lose. Coin Pro (Pty) Ltd is an authorised Financial Services Provider.

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