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Legal

Legal documents and policies that govern the use of the Coin Pro platform.

  • Risk Disclosure → The key risks associated with buying, selling, transferring and holding crypto assets.
  • Travel Rule Policy → The information Coin Pro collects and verifies for crypto asset transfers under FATF Recommendation 16 and the FIC Act.
  • Refund and Cancellation Policy → When an order may be cancelled and when funds or crypto assets may be returned.
  • PAIA Manual → How to request access to records held by Coin Pro under the Promotion of Access to Information Act.
  • Complaints Policy → How to submit a complaint and how Coin Pro investigates and resolves it.

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